Cancellation Policy

Please be informed that we have a 24-hour cancellation and rescheduling policy. If you decide that the time you chose doesn't work for you any longer, please make certain that you inform us AT LEAST 24 HOURS BEFORE your scheduled session. We made it very convenient for clients to cancel or reschedule their appointments online using the link in your confirmation email. You may also call or text 813-871-3200.

You may cancel your appointment without charge up to 24 hours before your appointment time. Cancellations within 24 hours of your appointment time and same-day cancellations will be charged the full scheduled service price. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged the full price for the scheduled service.

It is understood that unexpected events occasionally happen in everyone’s life. We want to be effective and fair to everyone while respecting our time. Each situation will be dealt with individually.

Rescheduling Policy

As with cancellations, at least 24 hours advance notice is required when rescheduling an appointment. This allows someone else to schedule or move up their appointment.

If you are unable to give at least 24 hours advance notice of cancellation or rescheduling, you will be charged the full scheduled service price. For example, if you are scheduled for 1 pm, you must reschedule BEFORE 1 pm the day before your scheduled session.  

Clients who forget or consciously choose to forgo their session, for whatever reason, will be considered a no-show and charged the full amount of their session.

We are here to set an example. As the Dalai Lama once said, “Follow the three R's: respect for self, respect for others, and responsibility for all your actions.”

Please know that we will enforce the cancellation policy and not waive it. In fairness to others, please do not ask us to relinquish the policy.

Arriving Late

If you are not present for your scheduled session during the first 15 minutes (unless you have called to say that you are running late), you will be construed as a no-show. Please know that no-shows are charged the full amount of their scheduled session.

Depending on how late you arrive, we will determine if there is enough time remaining to start the session. Regardless of your actual session length, please understand that you will be responsible for the whole session.

Thank you in advance for your understanding and full cooperation. We await the opportunity to work with you!